About Us

Alyson Ebaugh

Alyson Ebaugh is the Director of Learning and Organizational Development for UNC Charlotte.  Alyson has over 20 years of experience in Learning and Organizational Development and has worked for Fortune 50 Organizations such as Wells Fargo and AutoZone, Inc.; she also served as Assistant Director of Human Resources at Appalachian State University from 2005 – 2009.  Alyson has experience designing and managing succession plans, leadership development programs, online performance management systems, eLearning curriculum, performance analysis and process improvement initiatives. 

Alyson holds a Bachelor of Arts in Education from UNC-Wilmington, and a Master of Science in Human Resources from Western Carolina University. Additionally, she has the following certifications: Information Mapping® Coach, Development Dimensions International® (DDI) Master Facilitator, Myers-Briggs Type Indicator® Practitioner, Ken Blanchard’s Situational Leadership II®, Center for Creative Leadership® 360° Assessment Coach, Franklin Covey 7 Habits of Highly Effective People® and Leading at the Speed of Trust®. 

(704) 687-0665


Kathy Hurst

Kathy Hurst is a member of the UNC Charlotte Learning & Organizational Development team and has over 25 years in the field of instructional design.  She first entered the world of learning and development while working for Trans World Airlines (TWA) as a trainer of in flight crew members.  She was a supervisor and a Training Manager during her career with TWA.

After leaving TWA she was a Regional Learning Director for CIGNA Healthcare and had responsibility for process improvement initiatives and leadership development.  She later joined Bank of America and supported learning and development for its call centers.  She was the Training Project Manager when Bank of America launched its online banking platform. 

Following Bank of America she was with Lowe’s Home Improvement, initially developing training for its Finance and Marketing associates.  During her last two years with Lowe’s she was part of the Leadership Development team.

Kathy has an undergraduate degree from the University of Tennessee and a Masters in Instructional Design from New York Institute of Technology. Kathy is certified in Human Performance Technology and  is a Development Dimensions International (DDI) facilitator. She is also a Myers Briggs practitioner and a Six Sigma Green Belt and  holds certification in Information Mapping. 

(704) 687-0664


Jules Keith-Le is a Learning and Organizational Development Specialist with the Department of Human Resources at UNC Charlotte. She serves on the Advisory Committee to the Chancellor for Employee Health and Wellness and is the Chair of the BRIDGES Academic Leadership for Women Administrative Committee. She also serves on the advisory board for the University branch of the NC State Employee’s Credit Union.

Jules has been working as an educator for over 14 years and has varied experience in the private and public sector having worked for The University of South Florida, Alachua County Public Schools, and the award winning energy company, Infinite Energy. She is a certified instructor for Franklin Covey's The Seven Habits of Highly Effective People Signature Program®, Development Dimensions International (DDI) Learning Systems, and Targeted Selection® behavioral based interviewing. Jules is also a certified practitioner of the Myers-Briggs Type Indicator® assessment and Information Mapping® process.

Jules holds a Bachelor of Science in Technology with a minor in Communications from Appalachian State University and a Master of Fine Arts from the University of Florida at Gainesville. She earned professional certification in Learning and Development from UNC Charlotte in 2013 and is currently pursuing her doctorate in Educational Leadership.

(704) 687-0663


Krista Collins is a Learning and Organizational Development Specialist with the Department of Human Resources at UNC Charlotte. Krista has 10 years of experience in public education and has taught in both Charlotte-Mecklenberg Public Schools and Cabarrus County Schools. Additionally, she has worked as an Assistant Instructional Designer as part of an internship offered by the UNC Charlotte Center for Teaching and Learning in 2016, as a Teacher Assistant for Dr. Florence Martin Summer I, 2016, and as a Graduate Assistant for the UNC Charlotte Department of Educational Leadership in 2017.

Krista holds a Bachelor's of Arts in English from Old Dominion University with a minor in Secondary Education. She received her Master's Degree in Instructional Systems Technology at the University of North Carolina at Charlotte in 2017. Her future plans are to pursue a doctorate in Educational Leadership.

(704) 687-7688