UNC Charlotte provides a comprehensive benefits program designed to attract and retain high quality and diverse faculty and staff.

Ask Benefits

Employee Insurance Login:  eBenefits  

Contact for eBenefits questions/login assistance:  Enrollment & Eligibility Support Center at 855-859-0966.

The eBenefits system login issue has been resolved.  The system may be a little slower, and wait times longer at the call center due to a larger number of employees making their elections. 

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  • Teachers and State Employees Retirement System (TSERS)
  • ​​Total Retirement Planning Webinar

This web-conference will provide an orientation for new members, and pre-retirement planning information for members closer to retirement.  In addition, Prudential Retirement, our defined contribution plans administrator, also offers information on the Supplemental plans.

Date: April 8, 2020, Register here.
  • NC Total Retirement (Prudential) Resources/Webinars
  • Fidelity
    • Making the Most of your Savings

The importance of saving as much as possible for retirement. *How much to save for retirement and the benefits of saving more *Different account types you can use to save for retirement *Ways to preserve and grow your savings to last throughout your lifetime

Date: May 6, 2020 1:30 PMRegister here

  • State Health Plan
  • Understanding Your Medical Plan Options When You Become Medicare-Eligible' Webinars Under Way
The State Health Plan is offering online informational webinars on “Understanding Your Medical Plan Options When You Become Medicare-Eligible.” These popular, free sessions are designed for active employees who will soon be 65, are already 65 or older, and retirees getting ready to turn 65.  Each session lasts approximately 2 hours and will explain important information regarding Medicare and your retirement health benefit options. Visit the website and click “Upcoming Events” and register soon for a time convenient to you, as space is limited.
  • TIAA

For the following webinars - register here.

  • Tax planning in 2020

It is that time of year, when taxes are on our minds. Many of us will have just filed our
income tax return and will want to think about income tax planning strategies for 2020.
We also want to know if estate, gift or generation skipping transfer (GST) taxes will
impact our planning. Join us to learn some common strategies to help leave more for
you and for your heirs.
April 14 at 12 p.m. (ET)

  • The starting line: Why and how retirement savings begins now

Learn how to evaluate and manage debt, find additional ways to save, create a budget
and begin to plan for retirement.
April 14 at 3 p.m. (ET)

  • Quarterly Economic and market update

Take a closer look at our views on the financial markets, including key market drivers,
U.S. economy, policy and politics, and investing in public markets. This webinar will also
cover the challenges that investors face and how to navigate them.
April 15 at 12 p.m. (ET)

  • Understanding Medicare

Paying for healthcare in retirement is a critical part of financial planning and it is
important to understand how Medicare operates and what choices you have. This
webinar will help you understand some aspects of Medicare including eligibility and
what plans are available to you. We hope that you will join us for this educational event.
April 16 at 12 p.m. (ET)

  • Looking to turn your retirement savings into a “paycheck” for life

Learn how creating a diversified income plan—one that uses a combination of income
sources and includes annuity income that’s guaranteed for life*—can help reduce the
risks you may face in retirement and ensure you have income that never runs out.
April 16 at 3 p.m. (ET)


Voya Travel Assistance

If you have one of the NCFlex AD&D plans, Core or Voluntary, you and your dependents also have access to Voya Travel Assistance when traveling more than 100 miles from home.  Get pre-trip information, emergency personal services, medical assistance services and emergency transportation services.  Learn more and print information to keep with you when you travel.

Funeral Planning Services

Voya's Group Term Life Insurance through NCFlex also includes access to funeral planning services through Everest Funeral Package, LLC.  Funeral planning services allow employees to contact professionals who will help with funeral planning for themselves and eligible family members. This service helps you and your family prepare for and manage with all aspects of a funeral, easing the burden on you. Get more information to learn how to access this benefit.


Employee Holiday Schedule

Reminder– Social Security Number and Name Validation 

To meet Affordable Care Act reporting requirements, the name and social security number for you and your covered dependents must be accurate in the online state insurance system. Please follow the Directions to validate your social security number and name in the on-line state insurance system, and notify the Benefits Office at 704-687-8134 to report any discrepancies, or if you have questions. 

Supplemental Retirement Contribution Limits

(401k, 457, and 403b plans):

Age category 2019 2020
Under age 50: $19,000 $19,500
 Over age 50 catch-up: $6,000 $6,500

The 401k and 403b contributions are coordinated (combined total cannot exceed the maximum).  The 457 contributions are not coordinated with the 401k, nor 403b (total cannot exceed the maximum).  As an alternative to the age 50 catch-up, a participant in the 457 plan is eligible to defer up to twice the contribution limit in effect for the three years preceding the employee’s normal retirement age, subject to eligibility.  Contact the NC Total Retirement agent for more information. 

Reference Supplemental Retirement Plans for more detail.